Leave IT to us. Red Paladin’s certified staff provides the following services to maximize your IT network’s productivity and ensure all of your issues are resolved.
Security
We ensure that your network, servers, and desktops remain secure while implementing a process that incorporates an “Outside-In” approach. We utilize a multi tiered strategy, coupled with advanced technology, including intrusion detection / prevention, advanced packet filtering, and DDoS defenses, to guard against modern threats, such as denial of service attack, viruses, ransomware, and malware.
Proactive Monitoring
Software agents are installed to monitor your servers and network 24/7/365, letting us know when there is an issue. This will allow us to take corrective action before the issue becomes a larger one that can affect business operations.
Server Management
We perform daily, weekly, and monthly tasks to maintain and audit your servers for updates, security, errors, and warnings, ensuring the highest level up-time.
Network Optimization
We utilize industry leading tools to scan your network for bottlenecks and performance gaps, providing enhanced business network usability, uninterrupted accessibility, and increased overall system functionality.
Technical Support
Dedicated technicians are available via phone, email, web , and onsite to rapidly resolve issues.